Customer Success

Customer Success Manager, K-12

Guide districts and cooperatives from contract signature to confident daily use, and make sure every rollout shows up in their compliance numbers.

What you will do

01Lead implementation for a portfolio of districts, cooperatives and charter networks
02Coordinate rostering and IEP system connections with district IT staff
03Run training for case managers, related service providers and administrators
04Track adoption, timeline compliance and drafting time with customer leadership
05Bring customer feedback into product planning

014+ years in customer success, implementation or account management for K-12 software
02Working knowledge of how special education departments and IEP systems operate
03Comfort with data conversations: rostering, exports and compliance reporting
04Experience presenting to district leadership
05Prior work in a school or district office is a plus

Email the hiring team. A person reads every application within five business days and replies either way.

Sends to careers@tpaventures.si with the subject “Application: Customer Success Manager, K-12”.

What to include

A resume or a link to your profile. No cover letter required.
Three to five sentences on one thing you built, taught, shipped or fixed that you are proud of, and what you would do differently now.
Where you are based and the hours you prefer to work, so we can plan the overlap window.
For engineering and design roles, a link to code, a portfolio or a write-up. For content roles, the state whose rules you know best.

Other open roles

Watch a draft built from a real evaluation format, with every baseline cited, in a twenty-minute walkthrough.